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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,781 reviews
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DONALD B.'s profile image
DONALD B. 
on Birdeye

4 years ago

Thank you to Steven and Yester were great to speak to and work with for our Refinance with PennyMac! 

CHARLES B.'s profile image
CHARLES B. 
on Birdeye

4 years ago

What made it great during the process there were not extra documents I have to provide, loan processor was very professional, good attitude and was quick to respond to whatever questions I needed answered, my Loan was processed in a very timely manner. I would recommend PennyMac to friends and family.  

LISA F.'s profile image
LISA F. 
on Birdeye

4 years ago

Nicole did a great job is following up and keeping us informed and on track. 

Kevin L.'s profile image
Kevin L. 
on Birdeye

4 years ago

xxx 

TIMORA M.'s profile image
TIMORA M. 
on Birdeye

4 years ago

For the first time doing this, it was a good experience. Now I am aware of how this works and how to be more proactive in the process. Thanks for all you do especially during the challenging times. 

Annette A.'s profile image
Annette A. 
on Birdeye

4 years ago

N/A  

Edward G.'s profile image
Edward G. 
on Birdeye

4 years ago

Throughout our entire experience communication was open and quick. Whether it be a question we had or any timeline information, status of loan application and so on. We were never unsure or concerned with any part of our process. Every Pennymac employee was professional and very pleasant to work with. We would and have recommended Pennymac for any mortgage or refinance needs to all of our family and friends. We hope to stay lifelong clients. 

TINA M.'s profile image
TINA M. 
on Birdeye

4 years ago

Communication with penny mac and ANY employee is HORRILE. It took me 7 month to close on a refinance, due to penny mac and its employees dropping the ball. I would NOT recommend penny mac to anyone. I am very unhappy with penny mac services. Tina Roberts 

Eileen W.'s profile image
Eileen W. 
on Birdeye

4 years ago

I had a satisfying experience doing business with the Penny Mac team. I’d recommend Penny Mac to anyone who needs a home loan 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,781 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.