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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
From start to finish, communication was always at the highest level. Sarah made this process easy and ensured our questions were answered quickly.
Speed, accuracy, communicative, met expectations.
Jennifer was very knowledgeable and professional
Letisia Gonzales was very helpful and communicated to us during the process we had many hurdles but at the end of day we were able to close.
Ruben Rauno was exceptional, he was professional and helped me greatly. if I was president of the company I would promote him to Leticia's Spot and let her go. She was very strict, followed rules no matter what and was like dealing with an emotionless robot. she only cared about procedures and protocols not me or my family as individuals. One situation I had to reach out to Greg Baserra (sorry if I botched the name) to explain because Leticia simply did not care to understand my situation.
From the phone application to the signing of the documents, all has gone well and easily, giving us a great refi percentage rate.
Great
Extremely fast and easy refi.
Refinance was just too easy. Thanks Paulette!
PENNYMAC has a 4.4 star rating with 48,025 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.