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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The whole loan process proceeded without any delays
Anything could of made this better... I was told things would happen that never did... Not to mention it took over 90 days to get a loan you guys already had done.. Whole thing was ridiculous and very unprofessional
.
Refinancing my home was way easier than when I purchased it. Everything went so smoothly and quick I almost felt like it wasn't even happening. Anytime I had a question, they were there to answer and they were so friendly. Didn't feel like going through a loan process at all.
Smooth experience, got shuffled around to a few different loan servicers throughout the process, but they all were able to quickly come up to speed on my account just by looking at notes and answered every question I had relatively simply.
Fees kept being added. The Notary came 3 times with documents needing signatures. The last one added more fees and left us short on money to do what we wanted with the refi.
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Application process The beginning was great, towards the end of closing was poor, no communication of status of application, probably because of the pandemic or too much client for your staff to handle.
quicker response from emails
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,025 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.