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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everything was smooth and I received an update via phone call every week.
Easy application process and great help from the mac team.
It was a pleasure doing business with Penny Mac.
None
Thank you for all your support and hard work!! All phones call were very pleasant/helpful!
Our Loan Officer - Bailey Greene was outstanding right from the get-go, and he continued to engage when asked and when needed. Unfortunately, our original Loan Processor - Michael Peterson was clueless, and seemingly at every turn failed miserably to handle our loan processing. FORTUNATELY Sandra Benavidez was assigned to our loan and she honestly saved the day! She did her job conscientiously, and with integrity. She was a pleasure to work with! Bravo Sandra & Bailey!!
Quick and easy process
Unreal time to complete. 3 months from start to finish. Hard to get through to talk in person with someone.Some things took a long time to communicate to us, leading to longer delays. Most frustrating was not being able to call someone and get immediate answers.
The process went smoothly with a few delays in receiving answers to a some of our emails. Was not sure whether to check regular email or secure email. But when all was said and done we closed in time and received what we asked for.
PENNYMAC has a 4.5 star rating with 48,781 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.