PENNYMAC

Bobbi R. 

on Birdeye

5 years ago

Thank you 

Sheila M. 

on Birdeye

5 years ago

I was quite shocked & annoyed when I met with the notary to sign the final papers & my brother-in-law, who I had requested NOT be on the title, was listed as a "co-borrower" & had to sign as many papers as I did. I had emailed with Agnes Lamon on 6/11/20 that I only wanted myself & my sister on the title as it has been in the past, NOT her husband, yet the exact opposite happened at the signing. The notary saw how annoyed we were & said the title information can be changed later. 

JESENIA A. 

on Birdeye

5 years ago

Very easy, well communicated process. 

KEVIN Russell S. 

on Birdeye

5 years ago

No comment 

SANDRA G. 

on Birdeye

5 years ago

Nicole and Abdul (Loan Officer): Professional, knowledgeable and considerate. An asset to your organization. 

ANGEL R. 

on Birdeye

5 years ago

everything was great, but it took too long 

STERLING L. 

on Birdeye

5 years ago

Better communication regarding status updates, notices of closing date change and information regarding closing date requirements (ie. Payment type, legal documents needed, etc.) 

James B. 

on Birdeye

5 years ago

Getting Blen was the best thing that happened in the unacceptable process and follow up that preceded her involvement. My closing and access to my home was 8 days after the scheduled July 6th scheduled closing date, the date determined by PennyMac on May 2nd, two months prior to that closing date. Due to many factors that Tina and I believe should have been predicted and addressed much earlier in the process. The delay in closing cost me +$450 in temp lodging expense too! 

Leonard F. 

on Birdeye

5 years ago

Jacob always returned my calls and answered my questions in a timely manner. Looking forward to working will PennyMac in the future.