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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The people we dealt with were nice and there was LOTS of communication but one hand didn’t know what the other hand was communicating and we received several emails that contradicted what the person we just had a phone conversation said. Also it took 3 months...are you kidding me?! AND we were refinancing with the SAME LENDER. RIDICULOUS. did the same with Chase and it took a week. Never again
This was my second refinance with PennyMac. Both times, everything went smoothly and as expected. I would recommend PennyMac to anyone looking for a home loan.
No feedback
extremely easy process considering the confusion and limitations from the COVID lock down.
N/a
To long of process when we already had mortgage with Penny mac. The request for documents was duplicated.
Blen Alemu was a pleasure to work with as her expertise and fun loving spirit made the refinance process fun! What a great human being!
Better communication with the loan officer. Penn Mac is a great company. I would do business again and refer to friends. Marquez Lusk is the best ever. He provided exceptional customer service with timely feedback with an attention to detail.
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,781 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.