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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The My MAC team was very timely in responding to questions and concerns. I received responses either the same day or first thing the next morning if I emailed after hours. The whole process was easy to navigate.
There was some documents that were incorrect after a few emails and calls
PennyMac was very courteous and listen to my needs for my loan. They had the information I needed it about 30 minutes and were were able to close in about 10 days for my streamline refinance loan. Also great loan servicer.
It was an easy process! Great communication!
quick, easy with very good communication
You did what you said that you were going to do. Thank you for delivering on your promises.
Pennymac was surprisingly easy to work with from the application to closing process. Their team was super friendly and professional throughout the whole deal. Marcia was nice and communicated with me at every step. When there was an issue at closing she took care of the problem. I have already recommended Pennymac to a few friends.
I had the opportunity to work with another company. Right at day one ,I was not happy with the way they handled things. I was not happy with how they represented themselves and the company. So I stopped communicating with them. Penny Mac's employees are very professional and courteous and friendly. The company's policy of working with their customers is very good. That is why I stayed with Penny Mac I am in a safe place with them.
The process was smooth.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,781 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.