PENNYMAC

Librado F. 

on Birdeye

5 years ago

Fast and Great Communication! Simple and keep you updated on your loan process weekly! Answered all my questions quickly and clearly. Really liked the fact that I was able to do everything online! 

Eric L. 

on Birdeye

5 years ago

The process was easy for most part .Ronsha kept us up to date and answered our questions promptly. 

Joyce W. 

on Birdeye

5 years ago

Great, from start to finish. 

LEWIS MOSS I. 

on Birdeye

5 years ago

In the end Nick batten & Nicholas bonoficio made it right. The initial closing documents did not reflect the final loan estimate, the contract did not include the discount. This resulted in immediate frustration & I nearly walked away. Nick batten was in constant communication with me from that point as they corrected the error & 4 days later I was able to close. I appreciate the attention after the error was raised & ultimately it worked out. It would have been better to close on time. 

Michael M. 

on Birdeye

5 years ago

We had such a great experience. Carlton made everything easy and fast. I have already referred 3 loans to penny Mac from friends and family, and are all in the process of closing. Very happy and satisfied. 

EDUARDO P. 

on Birdeye

5 years ago

Nate made it a very easy and smooth experience great communication and I appreciate all his hard work! 

Jason P. 

on Birdeye

5 years ago

great 

Allan B. 

on Birdeye

5 years ago

Good Communication and Info 

TIMOTHY W. 

on Birdeye

5 years ago

All of the Penny Mac representatives I dealt with were fantastic. As the loan process progressed, Nicholas Hagen was especially noteworthy. I dealt with him the most. He kept me well-informed on the process of things and EVERY time I called him and left a message, he called me back promptly. That doesn’t happen all of the time. It is the small things I appreciate - and I really appreciate Nick Hagen and the way he does business. 5 stars for him!