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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Happy with everything. Would refer to friends.
It was quick, clear cut, except for the numbers keeps oj changing, but last computation is still okay. Agents are all all out to answer your questions.
I was sold on the idea that even though during the pandemic as long as i am on top of providing documents i could take 2-3 weeks to refinance. I am now writing this review over 80 days later, and we still aren't 100% finalized. During this process multiple employees had trouble explaining certain items and or seemed unable to explain certain calculations. Also during multiple occasions different employees would state complete opposite responses to some of my questions.
From our first contact with Emerson through our closing with Sandra—we were delighted with the friendly, warm and very efficient help we received! It was a pleasure going through the entire process and was the least stressful event of our whole move! They should be commended for the excellent job they did. They are both assets to your company and we really appreciate all they did for us! Great job! Many thanks!!!
Sandra and Trisha were trying their best and were super sweet, But received no assistance from the other PMAC underwriters. I feel bad for being ugly, please provide them more assistance in the future.
We had a great experience with our agent, she communicated with us throughout the whole process even though we had not called, very well handled! Thanks again!
Everything was great.
This is our 2nd refinance with Penny Mac. Our original mortgage was with them so refinancing with them was very simple, streamlined and quick from start to finish. Everyone I dealt with was very courteous, knowledgeable and answered all of my many questions. I look forward to a long relationship with Penny Mac.
Great job!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,782 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.