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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The person working on my paper did a great job got all it done on time.I am very thankful for what they got me on my loan.
I tried Amerisave and after close to 90 days I told them to close my load and figured I would just call who my loan was with. It was a 1000 percent better than Amerisave. If i were Penney Mac i would start by contacting your current loans you have on the books and it would keep them from calling your competitor due to the radio ads.
Surprised at how customer-focused PennyMac was. I got updates through call and email throughout whether they needed something from me or not. Very pleasant experience.
Review the letter I sent. The entire experience was horrible. No communication, no one took ownership of my loan process.
We had our prior loan with PennyMac. This refi was a breeze!
Great customer service. Prompt return phone calls.
The PennyMac team was very helpful and explained each step to me (and I needed that!) as well as working as quickly as possible to complete the process. Well done!
Highly Professional experience!
Experience with the PennyMac team was awesome. Everyone was knowledgeable and prompt.
PENNYMAC has a 4.4 star rating with 48,798 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.