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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,783 reviews
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Gerald K.'s profile image
Gerald K. 
on Birdeye

4 years ago

Availability, honesty, good answers, and friendly. 

Aaron S.'s profile image
Aaron S. 
on Birdeye

4 years ago

Very happy with PennyMac loan services! 

PHIL Contreras J.'s profile image
PHIL Contreras J. 
on Birdeye

4 years ago

Thanks. 

ERIC F.'s profile image
ERIC F. 
on Birdeye

4 years ago

A good experience 

Stephanie J.'s profile image
Stephanie J. 
on Birdeye

4 years ago

Andrew was very knowledgeable and always available to answer my calls and questions. 

CYNTHIA G.'s profile image
CYNTHIA G. 
on Birdeye

4 years ago

Easy process, painless! 

Dorothy M.'s profile image
Dorothy M. 
on Birdeye

4 years ago

Efficient and friendly 

Micah R.'s profile image
Micah R. 
on Birdeye

4 years ago

Marcia was great. Her supervisor, not so much. I had questions on the exact breakdown of my payment with respect to taxes, insurance, and principal/interest, because it was not right in discussions and did not match the closing disclosures. Marcia forwarded my questions to her supervisor and he was supposed to call me. He never did. She also credited the $59 dollars or so I was to owe at closing and he was supposed to approved it. Despite having two weeks to do so, he did not. Unsatisfied. 

Gary L.'s profile image
Gary L. 
on Birdeye

4 years ago

The whole process was very pleasant no stress.everyone kept me well informed. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,783 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.