This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Surprised at how customer-focused PennyMac was. I got updates through call and email throughout whether they needed something from me or not. Very pleasant experience.
Review the letter I sent. The entire experience was horrible. No communication, no one took ownership of my loan process.
We had our prior loan with PennyMac. This refi was a breeze!
good people to work with
All good. Franky Morales did a nice job for us!
Paulette Wiley gave me a total 5 star service. She was very responsive to any questions and concerns that I had. She had patience and understanding with me. I truly appreciate her assistance with the entire process. Paulette is greatly appreciated by me.
Anna and Tony could not have been more eager and supportive in our purchase of our home. During the COVID pandemic, closing on a home while purchasing a home across the country we were always confident in our team and their desire to get us to the "finish line." We have our dream home thanks to Penny Mac, especially Anna and Tony.
Thank you Ammie for speedy process and constant updates throughout.
When there's multiple people involved in the process or someone takes over an application/account they should know the history of the case.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,809 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.