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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
no real communication from anyone but the first guy that called us
Ivonne was always polite, professional, and knowledgeable.
Our refinance process was painless and smooth. Communication was great. We highly recommend PennyMac for refinancing.
The Pennymac team communicated with me consistently and in a timely manner. Despite the ongoing covid19 pandemic and expected delays i feel like they did a wonderful job and still in a timely manner.
My experience started out great but ended badly due to multiple canceling and rescheduling of the closing date. Communication with the title company wasn't efficient. The notary was in a rush and didn't explain the documents. I requested the funds be deposited into my bank account and provided a VOIDED check but they still sent me a check in the mail. I don't recommend the title company. I'm still waiting for the courtesy credit offered to me by PennyMac due to the unsatisfactory experience.
I wouldn't say it was great, but it wasn't poor. Just seemed to take longer than expected.
My closing documents at signing were incorrect. I notified the loan officer and was told i would receive a follow up call. I have yet to hear back. I have called yet no answer. My loan was supposed to fund and i have no idea whats happening with the update based in the incorrect #s
Great service. Both Sebada Babakhani and Nichole Littleon were very professional, answered all my questions and guided me through different parts of this process all the way to the finish line.
Professional service.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,112 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.