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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,786 reviews
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DANIEL S.'s profile image
DANIEL S. 
on Birdeye

4 years ago

Was an easy refi. George was great! 

DARYL T.'s profile image
DARYL T. 
on Birdeye

4 years ago

Marcia was professional, attentive and she made the entire process painless. Thank you. 

MICHAEL S.'s profile image
MICHAEL S. 
on Birdeye

4 years ago

Speaking to actual people with very little hold time! Great service, I have a wonderful percentage rate! 

SEAN G.'s profile image
SEAN G. 
on Birdeye

4 years ago

Kristina Holloman was very helpful! 

Philip S.'s profile image
Philip S. 
on Birdeye

4 years ago

The loan officer had too many loan he was trying to process by himself. He would not reply or was slow to reply to email. He never answered calls so I left messages and he would call the next day sometimes. The assistant was ok and very helpful but it appeared he was still learning what to do. He did however take our concern to a supervisor who handled our concerns immediately. 

JEFFREY D.'s profile image
JEFFREY D. 
on Birdeye

4 years ago

Everybody involved with the refinance process made it go very well, Thank you!! 

LOUIS W.'s profile image
LOUIS W. 
on Birdeye

4 years ago

We closed sooner then we thought. The paperwork was easy and went very well. Thank you for the quick service. 

Devin B.'s profile image
Devin B. 
on Birdeye

4 years ago

Zach was a pleasure to work with, he kept me well informed. I had PennyMac before the refinance process and decided to keep them, so our process was seamless. 

JERRY W.'s profile image
JERRY W. 
on Birdeye

4 years ago

Great customer service. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,786 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.