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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Review the letter I sent. The entire experience was horrible. No communication, no one took ownership of my loan process.
good people to work with
All good. Franky Morales did a nice job for us!
When there's multiple people involved in the process or someone takes over an application/account they should know the history of the case.
Clinton and the loan officer did a great job during these bad times with Covid 19. I am very happy with these 2 guys.
Special Thanks to our officer Lana Thomas !!! She did a great Job !!! Will recommend u Bank to all our friends
Christopher was amazing at every step of the process. Clear communication and the ability to rectify issues expediently are definitely strong characteristics of Christopher. Thank you for an amazing experience!
Diana Rogel deserves a lot of credit here. Diana was my first contact and was as professional and knowledgeable as could be imagined. I wanted to stay with Diana throughout the entire process. She made me feel safe and always delivered the news, bad or good immediately and kept in constant communication. I missed her immediately once I was referred to the other parts of the process. Sandra was very good. The process was longer but not her fault towards the end.
Thanks pennymac!
PENNYMAC has a 4.5 star rating with 48,788 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.