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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great from start to finish!
Easy refinance, great rate. Great communication throughout the process. Everything was clearly explained and if I had questions and emailed, I received a prompt response via email or phone. Wonderful company to work with!
Great service.
I still have not received closing cost from PennyMac or heard from my Home Loan Specialist. I had to call the title company to get closing cost. PennyMac is a terrible. Save yourself the headache and use someone local.
The process was very easy due to the great team of people who walked me through the entire process of refinancing my home.
Overall was a very easy and pleasant experience! I thought the team did a great job especially in this crazy pandemic climate.
Every loan officer was very nice and knowledgeable
From the very beginning of the process of refinancing my house to the end, it was very easy. All those who helped with the process were very helpful and very friendly. Great team!
During closing a problem came up about the information for a wire transfer. I tried 2 numbers at the Title company as instructed, one I left a message and the others mailbox was full. So I tried PennyMac and left 2 messages. No one from the calls ever got back to me. Instead of completing the wire that night, the next day I was looking through the papers for the third time, I noticed one page stuck to another and it was what I was looking for. I sent the transfer, but still no call back.
PENNYMAC has a 4.4 star rating with 48,112 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.