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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,112 reviews
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HANNAH H.'s profile image
HANNAH H. 
4 years ago

Great from start to finish! 

HILARY M.'s profile image
HILARY M. 
4 years ago

Easy refinance, great rate. Great communication throughout the process. Everything was clearly explained and if I had questions and emailed, I received a prompt response via email or phone. Wonderful company to work with! 

JOSEPH A.'s profile image
JOSEPH A. 
4 years ago

Great service. 

Erin H.'s profile image
Erin H. 
4 years ago

I still have not received closing cost from PennyMac or heard from my Home Loan Specialist. I had to call the title company to get closing cost. PennyMac is a terrible. Save yourself the headache and use someone local. 

GARY Walker J.'s profile image
GARY Walker J. 
4 years ago

The process was very easy due to the great team of people who walked me through the entire process of refinancing my home. 

Michael D.'s profile image
Michael D. 
4 years ago

Overall was a very easy and pleasant experience! I thought the team did a great job especially in this crazy pandemic climate. 

Ricky W.'s profile image
Ricky W. 
4 years ago

Every loan officer was very nice and knowledgeable 

Terry R.'s profile image
Terry R. 
4 years ago

From the very beginning of the process of refinancing my house to the end, it was very easy. All those who helped with the process were very helpful and very friendly. Great team! 

JON T.'s profile image
JON T. 
4 years ago

During closing a problem came up about the information for a wire transfer. I tried 2 numbers at the Title company as instructed, one I left a message and the others mailbox was full. So I tried PennyMac and left 2 messages. No one from the calls ever got back to me. Instead of completing the wire that night, the next day I was looking through the papers for the third time, I noticed one page stuck to another and it was what I was looking for. I sent the transfer, but still no call back. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,112 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.