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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The person working on my paper did a great job got all it done on time.I am very thankful for what they got me on my loan.
Great customer service. Prompt return phone calls.
Paulette Wiley gave me a total 5 star service. She was very responsive to any questions and concerns that I had. She had patience and understanding with me. I truly appreciate her assistance with the entire process. Paulette is greatly appreciated by me.
The PennyMac team was very helpful and explained each step to me (and I needed that!) as well as working as quickly as possible to complete the process. Well done!
Highly Professional experience!
We had issues from the beginning. I was told initially no appraisal would be required. Which was one of the main reasons I proceeded. Only to be told after the fact it would be required. Then the appraiser under assessed my square footage and overall price of the home. Causing my rate to go up and my closing costs. I had trouble getting explanations I had about certain costs on the mortgage along with escrow questions. Also my paperwork was lost in mail with every piece of personal info.
My officer was nice and clear with my loan process thank you very much
Experience with the PennyMac team was awesome. Everyone was knowledgeable and prompt.
Great overall experience!
PENNYMAC has a 4.5 star rating with 48,788 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.