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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
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Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
You guys were great!
Maybe you shouldn't let people fill out this survey in the time of COVID.. These are unprecedented times.. I understand that resources are stretched thin but we closed days after the rate lock expired. And eventhough PennyMac covered the cost of extending the rate lock, there was little to no communication to me during the final two weeks of the process. So while I understand the issues, please put an asterisk on my survey saying that this refi was conducted during the time of COVID.
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Pennymac’s team met all my expectations. Mr. Carter and the entire team were very helpful through out the refinance process. I was very impressed with the service quality and professionalism of the staff. Mr Timothy Carter made my refinance application process a great experience.
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Great experience start to finish. Would definitely recommend .
Thank you Penny MAC! I am very pleased. Andrew was very helpful, responsive and informative.
I did a Refi with PennyMac. From the first call to the signing of all paperwork, all went well. No issues no hassles. The Loan team kept in contact throughout to ensure all was going well or if available info was needed. They were very friendly and courteous throughout. Thank you for the great service.
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PENNYMAC has a 4.5 star rating with 48,788 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.