PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,223 reviews
Select a rating
MIKE M.'s profile image
MIKE M. 
5 years ago

My experience with the loan process went smoothly. All my question were addressed in a timely fashion. I was able to complete all the steps necessary with ease. I was so please with Pennymac I told one of my coworkers . He was able to refinance his home through Pennymac too. Great job thanks to the good folks at Pennymac. 

MICHAEL C.'s profile image
MICHAEL C. 
5 years ago

NA 

GUY Webb J.'s profile image
GUY Webb J. 
5 years ago

When I first started this process, I talked to the initial screener. After expressing my needs and expectations, he provided some alternative methods which turned out much better than my initial expectation. Everything went very smoothly, including navigating into and out of the website to pass documents. Over all, we actually closed 15 days ahead of initial schedule. Than you, GW in Florida 

Craig F.'s profile image
Craig F. 
5 years ago

Easy refinancing experience! 

JOHN C.'s profile image
JOHN C. 
5 years ago

Exceeded my expectations. 

LORAINE Z.'s profile image
LORAINE Z. 
5 years ago

My experience with my Pennymac Team was excellent 

FELIX S.'s profile image
FELIX S. 
5 years ago

They worked to get us the lowest interest rate available and made sure the process was as painless as possible. Service was Great! 

Zachary W.'s profile image
Zachary W. 
5 years ago

Communication was awful. Emails and voicemails received no replies, or were replied to much later. Title company and realtor had issues communicating with PennyMac as well. The entire experience was a hassle, and hardly worth it. Expected more since I have been with PennyMac for years prior on my last home. 

JAN WILLEM VAN DER B.'s profile image
JAN WILLEM VAN DER B. 
5 years ago

Pennymac has done a great job with my refi. The process was timely and organized during this exceptional time (spring 2020). 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,223 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.