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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,798 reviews
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Lintus P.'s profile image
Lintus P. 
5 years ago

Following up wasn't good enough. Names were misspelled on the closing documents 

Mark H.'s profile image
Mark H. 
5 years ago

Very easy and streamlined porcess. 

Alan A.'s profile image
Alan A. 
5 years ago

Very good, over all ................ 

BOBBIE W.'s profile image
BOBBIE W. 
5 years ago

I HAVE HAD GREAT EXPERIENCE WITH PENNYMAC ON MY HOME LOANS. 

Lukas B.'s profile image
Lukas B. 
5 years ago

One of the most frustrating experiences I’ve ever had. 

Eric O.'s profile image
Eric O. 
5 years ago

It was refinancing. It felt like refinancing. It was simply a thing we did. It was neither fun nor bad. The process went smoothly, and now we are done. 

ALAN W.'s profile image
ALAN W. 
5 years ago

Communication was great. Very clear and thorough of where I was in the process and what was needed from me. I received weekly follow ups even if there was nothing needed. Just a simple call to keep me updated on the process. Would definitely recommend to everyone. 

Ronald T.'s profile image
Ronald T. 
5 years ago

I got an email about our closing that said I could call or email back, so I emailed back. I didn’t hear from you again for 2 days and then I got a rather condescending email saying we couldn’t schedule the closing until I called back. If you needed a call the first time I should have gotten either an email response right away saying to call or another call that day. Also, I still don’t know how to set up my payments for the new loan. There has been no communication about what to do now 

MATTHEW L.'s profile image
MATTHEW L. 
5 years ago

Great service! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.