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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We have refinanced through PennyMac a few times now but this will probably be the last. There was very poor communication regarding the status of our escrow account that ended up costing us money. Even when we tried to get to the bottom of the story we were given the run around and no straight answers. We are very upset and disappointed by our experience this time around.
Awesome
From beginning to end my mac team communicated the process. Every call was made and followed up with. One person in particular was Sarahi she was fantastic. Please let her know she made a nervous situation very relaxing. I was very pleased from my first call to my last follow-up call. Thank you Shirley Williams
Service was great. Refinancing was a quick process. Everyone I talked with was very helpful.
NA
good process
My refinance went smoothly and simply. There were no surprises as everything was clearly explained and all my questions answered. I was already a PennyMac customer and was delighted they were able to offer me the best deal. Frankey was my advocate and always called when he was supposed to or if he needed to relay something extra to me. You can't go wrong with PennyMac for a VA Streamline loan.
It was a great experiences refinancing my home with PennyMac from start to closing.
I was surprised how easy this process really was! I have put this off for months. So glad I inquired online! Everyone was knowledgeable and kept me in the loop through everything. Thanks again for everyone's help!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,113 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.