PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,789 reviews
Select a rating
JASON W.'s profile image
JASON W. 
on Birdeye

4 years ago

Everything went as expected and was completed on time. 

CARLY J.'s profile image
CARLY J. 
on Birdeye

4 years ago

Smooth and easy process with kind, professional staff. 

Daniel S.'s profile image
Daniel S. 
on Birdeye

4 years ago

I had an awesome experience with Nick, our original contact. Once he handed us off to Rachel, it's been a mess. Before closing, we only talked once for her to introduce herself. To receive ANY info about our loan, I had to call over and over to get another agent. It was frustrating and extrememly unprofessional. Once we closed, our loan didn't fund for over 2 weeks. Rachel had no clue, until she finally called me after 4 emails and 2 voicemails. 

MARILYN M.'s profile image
MARILYN M. 
on Birdeye

4 years ago

Great experience 

ALLEN W.'s profile image
ALLEN W. 
on Birdeye

4 years ago

Every one was kind and and helped me understand the process 

CLINTON H.'s profile image
CLINTON H. 
on Birdeye

4 years ago

Reid Wright was first class and made this experience an absolute joy for us! He was always there when I needed him and had valuable information to share. I am usually a hard critic and Reid exceeded my expectations! This was our first time going through a refinance and he made this process error free! Penny Mac you should be lucky to have him. Thank you Reid! The Hammett’s 

Carolyn Z.'s profile image
Carolyn Z. 
on Birdeye

4 years ago

More one on one contact. 

Erik R.'s profile image
Erik R. 
on Birdeye

4 years ago

PennyMac was our previous lender, and we were lucky to have them reach out to us after our last home sold. Not only did we save on a lot of little costs associated with buying a home, but we secured an unbelievably good rate! We would recommend them to our friends and family. 

Fernando Almanza J.'s profile image
Fernando Almanza J. 
on Birdeye

4 years ago

Tje whole team was great and a pleaser working with happy with our choices 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,789 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.