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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,790 reviews
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STEVEN H.'s profile image
STEVEN H. 
on Birdeye

4 years ago

Everything was easy to refinance our mortgage with a lower rate ! No out of pocket expenses! We even got a couple of hundred dollars back at closing ! 

Patrick B.'s profile image
Patrick B. 
on Birdeye

4 years ago

Communication process seemed a little cumbersome. Either I didn’t fully understand the website or it was explained. Title company didn’t get my wife on the paperwork delaying the closing. 

Kameshwaran Panchagnula C.'s profile image
Kameshwaran Panchagnula C. 
on Birdeye

4 years ago

Jack Lalwani, an operations manager really went above and beyond to ensure everything happens on time in spite of July 4th long weekend. He followed up until the loan got closed and fully funded. He’s a star employee who takes extreme care about both the customer needs and Penny Mac’s ability to fund loans in time to their customers. 

Rodrigo Villarroel W.'s profile image
Rodrigo Villarroel W. 
on Birdeye

4 years ago

Pain-free process. All good. 

JAMES B.'s profile image
JAMES B. 
on Birdeye

4 years ago

great 

Fay C.'s profile image
Fay C. 
on Birdeye

4 years ago

Quicker to telephoned questions. 

Marcus Matthews J.'s profile image
Marcus Matthews J. 
on Birdeye

4 years ago

The process was quick an simple! 

Albert C.'s profile image
Albert C. 
on Birdeye

4 years ago

Great experience from beginning to end. I would highly recommend Penny MAC to friend and family! 

Jeremy T.'s profile image
Jeremy T. 
on Birdeye

4 years ago

All went normal  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,790 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.