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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
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Rosario was great! I highly recommend her!!!
Okay to share information
Thanks PennyMac.
Ease of application and professionalism of people I worked with.
Just for clarification about the loan closing in the expected time frame. I think the delays most likely came from the surge in demand in people requesting loans and not due to anything the lending team did or didn't do.
Took 2 months longer than estimated to close, had very little communication with our loan agent, struggled to get answers for questions.
They could be better at estimating times and asking for the information they need.
Nichole Littleton responded promptly and clearly to any queries we had. Additionally, on several occasions when I called PennyMac directly, I was fortunate that Nichole was the representative who answered the call. Not only was she helpful during those calls, but she remembered me immediately. I feel like I made a new friend and can't thank Nichole enough for making our refinance process easy, and as stress free as possible during these unprecedented, uncertain times.
PENNYMAC has a 4.4 star rating with 49,374 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.