PENNYMAC

Wendy S. 

on Birdeye

5 years ago

When I finally got through. I had a very good and informative interaction with Ben when I first contacted PennyMac He took the time to tell me several choices or refinance. He listened to me and gave me the options that fit my situation best. I was so comfortable with the information that I went from shopping to going forward with the refinance. Ben also was able to tell me all the steps going forward. Then I was passed on to the next people and they were all helpful and very precise. 

GRIFFITH W. 

on Birdeye

5 years ago

All persons we dealt with were knowledgeable, helpful and professional leasant and pleasant 

Marian B. 

on Birdeye

5 years ago

You made the whole process easy and fairly quick! 

CLARENCE T. 

on Birdeye

5 years ago

The closer was not well prepared and knowledgeable of your product. 

PAMELA S. 

on Birdeye

5 years ago

Quick, easy, and trouble free experience. Knowledgeable and pleasant staff. Made the process a breeze. 

David E. 

on Birdeye

5 years ago

Everybody was very kind and informative I would recommend PennyMac anybody looking for a mortgage for a loan 

Sonny R. 

on Birdeye

5 years ago

Everything went smoothly from my first call asking about the 2.75% interest rate drop to the closing. Everyone in the chain was professional, kind, helpful, informative, and patient with all of my questions. 

Kenneth N. 

on Birdeye

5 years ago

No comparison never did this before thank you 

MARK B. 

on Birdeye

5 years ago

Our loan officer was great but when it got to the loan processor it’s like we’d dropped off the radar. We couldn’t get in contact with him to have questions answered, we made mistakes because we couldn’t get the information we needed. Each time we called PennyMac we got someone different person. After many, many, many phone calls we were able to get the loan processors manager and he was able to help us.