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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,798 reviews
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Steven W.'s profile image
Steven W. 
on Birdeye

4 years ago

It pleases me to say that my wife is very happy with the results. 

Pablo F.'s profile image
Pablo F. 
on Birdeye

4 years ago

. 

RODNEY Rodriguez J.'s profile image
RODNEY Rodriguez J. 
on Birdeye

4 years ago

Liam did a great job of keeping us abreast of everything that was going on. He kind and a great representative of PennyMac. 

RANDY A.'s profile image
RANDY A. 
on Birdeye

4 years ago

I rated this survey based on working with a Tracy, because of the Covid 19 situation it was awkward and seemed long. Everyone one was a pleasure to work with, it just seem to jump around at times. But again it was due to the current situation. Thank you Tracy and PennyMac. 

STEPHANIE M.'s profile image
STEPHANIE M. 
on Birdeye

4 years ago

The communication was poor at best. My closing paperwork was wrong twice. I ended up using my PTO from work three afternoons to close this loan.Frankly the way this went is unacceptable and I probably should’ve demanded that all of my closing costs and fees being waived because the whole thing was ridiculous. I actually almost decided to sell my house instead of refinancing it so I didn’t give any money, interest or otherwise to your company. 

Beatrice S.'s profile image
Beatrice S. 
on Birdeye

4 years ago

Good experience. 

KELLY N.'s profile image
KELLY N. 
on Birdeye

4 years ago

My refinance was an easy and informative process. 

Clayton N.'s profile image
Clayton N. 
on Birdeye

4 years ago

Everyone was very friendly , professional , awesome job great team work!!!!! 

Brett D.'s profile image
Brett D. 
on Birdeye

4 years ago

Very informative and helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.