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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience - everyone I worked with at PennyMac were very professional and worked hard to get me the best rate and a seamless closing process.
Friendly and efficient service. No hassle. Got my loan funded quickly.
Brock Walker continued to stay in my corner during the whole process. Geo
.
I’m positive some of the delay was due to our COVID concerns, but I did not feel the process should of taken 60 days! I couldn’t do anymore to expedite the process! In this day and era time is money. Please streamline your service with a user friendly, secure app. Thnx
Everyone was nice and professional. Thank you to the loan team!
The communication provided was better than expected and responses to questions were quickly provided. The only negative comment was the time between when we got the final closing docs and the actually closing. The issue was needing time to get to the bank to get a cashier’s check. Thankfully the bank was responsive and we were ready to go for the closing.
Tracy was excellent, and Penny Mac did a great job processing our refinancing.
I used this company as I thought it would be easy with my current mortgage through PennyMac. I cannot express how unhappy I am with the lack of service received. In the beginning I spoke with Ashley Cullinan and she was so nice and helpful and I never spoke to anyone again. The lack of communication and response was quite upsetting. To this point my loan has not even funded. I really hate to be so critical but I get so upset even thinking about what an awful experience this has been.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,107 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.