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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The only negative part of the experience was my closing was set for 11:00am by Penny Mac. The documents were not ready. My actual closing took place at around 3:30pm. I took a day off work for the 11:00am closing. If I had known it would have to be moved I would not have had to use a vacation day.
It took the Mac team and all involved a lot longer to complete the process than I expected. But through emails and phone calls, Lana continuously kept me up to date as to where we were in the process. And also made me aware of all documents needed to fulfill all the FHA requirements. I appreciate Lana and Michael Kramer for getting me through the process as quickly as possible. Thank you Mrs Parker
It was quick and everyone was helpful. Thank you
I had a very pleasant and positive experience with a little miscommunication at the very end of the process. All in all it has been the singularly most pleasant mortgage process I have experienced. Anyone who I called could fully answer and access and understand my questions. Regina and Tristan were fantastic. I am so glad I called you guys for a quote. That's why I also am doing a refinance of another of my houses with you also.
The entire process was very well organized and the communication was great! Thanks
Nichole was awesome!! Thank you for your amazing communication.
Quick and easy
The loan process took longer than I thought necessary. It was a transfer from a mortgage from July 2019 to a new one less than a year later. My expectations and reality did not jive.
Great and very helpful
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,102 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.