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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,798 reviews
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Gary D.'s profile image
Gary D. 
on Birdeye

4 years ago

The entire process took much less time than we expected, and not having to make a house payment for 2 months is a real blessing, especially during these trying times. 

JASON L.'s profile image
JASON L. 
on Birdeye

4 years ago

great service! 

CEDRIC G.'s profile image
CEDRIC G. 
on Birdeye

4 years ago

Lowering my interest rate 

JANET U.'s profile image
JANET U. 
on Birdeye

4 years ago

updates with calls and or emails  

VICTORIA R.'s profile image
VICTORIA R. 
on Birdeye

4 years ago

No one on your team could or would accurately describe the closing costs or their nature, yet established a closing date after repeated requests. Due to the Covid -19 situation we were forced to adhere to this process, however will speak to numerous organizations in the future about your unjust handling of this process. Clearly an organization not catered towards their custoners. 

AARON G.'s profile image
AARON G. 
on Birdeye

4 years ago

Easy and no sales pressure. 

CHRISTOPHER P.'s profile image
CHRISTOPHER P. 
on Birdeye

4 years ago

Super straightforward, and really nice folks to work with! 

JEANETTE A.'s profile image
JEANETTE A. 
on Birdeye

4 years ago

Excellent service, attentive to my needs, professional, knowledgeable, personable, great attitude, expeditious response, and wonderful service from start of the process through Closing. Thank you for hiring great people. Rosario is the Best! 

DANIEL R.'s profile image
DANIEL R. 
on Birdeye

4 years ago

Paulette was very helpful, informative, and expedient. Every step of the loan was explained and met to our satisfactory. We will be recommending PennyMac loan services to others. Dan 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.