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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The refinancing process was made very easy. Everything was thoroughly explained leaving only a few questions to be asked since this was new to me. I would highly recommend PennyMac Loan Services.
The only negative part of the experience was my closing was set for 11:00am by Penny Mac. The documents were not ready. My actual closing took place at around 3:30pm. I took a day off work for the 11:00am closing. If I had known it would have to be moved I would not have had to use a vacation day.
Easy process
Your options are too limited. It was somewhere between Just OK and Great, so to penalize you for a too restricted set of choices, I went with just OK. On the estimated closing statement, your payoff of my 2nd mortgage balance was off about 7,000 due to payments made over the 6 week process. At closing, no mention was made about not accepting a personal check for over 1,500 dollars, so the following week I had to go to bank to get a cashiers check.
My refinance was fast and easy. No issues.
The process was simple, fast and smooth!
Quick and easy
The loan process took longer than I thought necessary. It was a transfer from a mortgage from July 2019 to a new one less than a year later. My expectations and reality did not jive.
Great and very helpful
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,107 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.