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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,798 reviews
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Jose P.'s profile image
Jose P. 
on Birdeye

4 years ago

I appreciated the speedy response to my questions from the entire PennyMac Team. As a Neuropsychologist, I am accustomed to professional service and treatment. I can confidently say that I was treated very professionally by the entire team and made the refinancing process enjoyable. I will happily recommend PennyMac to friends and colleagues. 

BRENDAN M.'s profile image
BRENDAN M. 
on Birdeye

4 years ago

Great experience all around 

LADEAN G.'s profile image
LADEAN G. 
on Birdeye

4 years ago

The processors were very through and competant, but the organization seemed overloaded, so the process was not as speedy as it could have been. 

Jason A.'s profile image
Jason A. 
on Birdeye

4 years ago

Made it very easy and painless 

JOSE O.'s profile image
JOSE O. 
on Birdeye

4 years ago

José 

Onassis B.'s profile image
Onassis B. 
on Birdeye

4 years ago

I was extremely pleased with the refinance process as it was very streamlined and efficient. Additionally, each person with whom I spoke with was courteous, friendly and professional which made for an enjoyable experience. Through my experience with PennyMac, the company clearly demonstrated its commitment to putting the client first in the form of easy-to-understand processes and helpful staff. Thank you! 

BRUCE S.'s profile image
BRUCE S. 
on Birdeye

4 years ago

It was the pleasure to work with Marcia Wiggins. My experience with her was great. She was very attentive to all of my needs and made the whole process go by smoothly. She is phenomenal. 

Ian S.'s profile image
Ian S. 
on Birdeye

4 years ago

This was the fastest, most simple loan closing I have ever had. Didn't even have to leave my house. They have set the bar. 

VERONIQUE C.'s profile image
VERONIQUE C. 
on Birdeye

4 years ago

Nicholas Hagan was totally professional and absolutely amazing! This is my 5th house and 5th re-fi so I'm very familiar with the process. Nicholas followed up with weekly phone calls to let me know things were progressing on schedule and asked if I had any questions. I had to go out of town to visit my daughter and he assured me I could close on time with a mobile notary. It was a smooth and amazing process. Bonus I got the lowest re-fi rate available! Thanks Nicholas and PennyMac! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.