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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great from start to finish!
Overall was a very easy and pleasant experience! I thought the team did a great job especially in this crazy pandemic climate.
After going through two different loan processors before working with Deny it ended up working. The first two did not get back to me. Deny was very attentive to details and my concerns.
Through the entire loan process, from application to funding, our experience was excellent. The PennyMac team communicated with us in a timely manner. All the information provided was honest and accurate. Thank you so much!!
My husband and I started the refinance process with no issue. The first person we worked with was very helpful and explained the process in detail. Once the refinance was moved to a Home Loan Specialist it quickly went silent. No communication was provided from this individual and any time I tried to reach out, no phone call or email was ever returned. Horrible customer service and the whole closing process was handled very unprofessionally.
From the very beginning of the process of refinancing my house to the end, it was very easy. All those who helped with the process were very helpful and very friendly. Great team!
Awesome. Thanks
it was a fast and easy refi
During closing a problem came up about the information for a wire transfer. I tried 2 numbers at the Title company as instructed, one I left a message and the others mailbox was full. So I tried PennyMac and left 2 messages. No one from the calls ever got back to me. Instead of completing the wire that night, the next day I was looking through the papers for the third time, I noticed one page stuck to another and it was what I was looking for. I sent the transfer, but still no call back.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,801 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.