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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,230 reviews
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PAUL C.'s profile image
PAUL C. 
5 years ago

Very smooth process 

JASON O.'s profile image
JASON O. 
5 years ago

Very easy refinance. 

James W.'s profile image
James W. 
5 years ago

Fast and painless!! 

CONLEY W.'s profile image
CONLEY W. 
5 years ago

! 

TERRANCE S.'s profile image
TERRANCE S. 
5 years ago

Penny Mac made it a very easy process with good communication. 

Scott V.'s profile image
Scott V. 
5 years ago

I have to say that everyone involved was more than courteous and joyful. I would say that is no pain in your guys game. One thing i have to say that you guys are very certain by telling me, excuse me but i have to verify who are you talking to. I give you guys a A+. Very secure system. Thanks for your service. 

DARLENE D.'s profile image
DARLENE D. 
5 years ago

I began this process in March. The first loan officer apparently was removed from the case and the new one assigned did not contact me. After a few weeks of no communication, I reached out to the toll free number. It was then I was put in contact with Deion. When I spoke To Deion I indicated I wanted My own title company. That request fell on deaf ears. After another few weeks I was Contacted by my new loan officer who was not aware of my issues. This was the worst experience ever. 

Danielle S.'s profile image
Danielle S. 
5 years ago

Every part of our refinance went smoothly. The whole process was quick and painless. Our rep, Josheph, was very kind, knowledgable, and informative. We were able to close sooner than expected too. 

SUZANNE R.'s profile image
SUZANNE R. 
5 years ago

The process was efficient and clear. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,230 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.