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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,801 reviews
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HILARY M.'s profile image
HILARY M. 
on Birdeye

4 years ago

Easy refinance, great rate. Great communication throughout the process. Everything was clearly explained and if I had questions and emailed, I received a prompt response via email or phone. Wonderful company to work with! 

JOSEPH A.'s profile image
JOSEPH A. 
on Birdeye

4 years ago

Great service. 

Erin H.'s profile image
Erin H. 
on Birdeye

4 years ago

I still have not received closing cost from PennyMac or heard from my Home Loan Specialist. I had to call the title company to get closing cost. PennyMac is a terrible. Save yourself the headache and use someone local. 

GARY Walker J.'s profile image
GARY Walker J. 
on Birdeye

4 years ago

The process was very easy due to the great team of people who walked me through the entire process of refinancing my home. 

Ricky W.'s profile image
Ricky W. 
on Birdeye

4 years ago

Every loan officer was very nice and knowledgeable 

Kenneth J.'s profile image
Kenneth J. 
on Birdeye

4 years ago

Thank you for a great experience 

DOUGLAS F.'s profile image
DOUGLAS F. 
on Birdeye

4 years ago

Pennymac did not communicate very often. When they did, they said everything was on track. Pennymac did not indicate there were issues until a week after the loan was supposed to close. I felt there was a disconnect through the entire process. 

ANGEL R.'s profile image
ANGEL R. 
on Birdeye

4 years ago

Process needs to be reviewed. 

FELIPE R.'s profile image
FELIPE R. 
on Birdeye

4 years ago

Thank you very much 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,801 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.