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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,230 reviews
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MATTHEW M.'s profile image
MATTHEW M. 
5 years ago

Very smooth, never had to worry about a thing. Everything was clearly communicated. 

MARYNA G.'s profile image
MARYNA G. 
5 years ago

Absolutely horrible experience. I received incorrect documents on multiple occasions and the wrong documents were provided to the notary on our closing date. Very very frustrating to speak with unlicensed staff that doesn't pay attention to details and doesn't listen to clients when they say something is wrong. I was forced to show sufficient funds for closing costs that were significantly higher than agreed up front and it took endless calls and arguing on my part to get it corrected. 

VERNON O.'s profile image
VERNON O. 
5 years ago

Very satisfied with the overall experience 

KEITH G.'s profile image
KEITH G. 
5 years ago

Very fast and easy refinance. 

Maria V.'s profile image
Maria V. 
5 years ago

The communication was timely and professional. The information was mostly clear. 

MICHAEL SUNG K.'s profile image
MICHAEL SUNG K. 
5 years ago

My loan refinance was processed quickly (within a little over a month) and the team was very communicative and clearly answered by my questions. Thank you PennyMac Team! 

Taunya T.'s profile image
Taunya T. 
5 years ago

I was well pleased from beginning to end. Everyone was pleasant and when I had questions they were promptly answered. My prior home was financed by PennyMac and it only made sense to stick with the Mortgage Lender that treated me with dignity and respect!! 

JEREMY ST L.'s profile image
JEREMY ST L. 
5 years ago

Easy, fast. Great service. 

EVANGELINA G.'s profile image
EVANGELINA G. 
5 years ago

There was always someone to answer my questions. If no one was available I left a message and got a response the same day. That’s great service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,230 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.