PENNYMAC

Vanessa H. 

on Birdeye

5 years ago

Emerson Murad was excellent. If he didn’t keep an open line of communication with me, I really would’ve been lost. John wasn’t able to communicate things well and was very hard to get in contact with. John kept trying to push my close date out instead of trying get my original close date. I had to get his supervisor Nancy involved and although she helped out a lot it wasn’t in enough time to get everything taken care of. I had to move my movers and babysitter. 

ANGELA R. 

on Birdeye

5 years ago

Communication by the various staff was effective and pleasant. I felt every interaction was professional. Thank you for helping me close my loan! 

ANDREA S. 

on Birdeye

5 years ago

Interactions were pleasant and easy to understand. I understand this crazy time we are in made things different for everyone involved. I appreciated the positive attitudes that Molly and Nathan had during the process. 

Robert T. 

on Birdeye

5 years ago

Professional, easy to work with. All aspects of this process went better than expected! 

Sharon M. 

on Birdeye

5 years ago

I had a wonderful experience. I also want to say that the day of my closing was great as well. My closing went smoothly. I would recommend PennyMac to my family and friends!! 🙂🙂👌👌 

CHARLOTTE S. 

on Birdeye

5 years ago

Quick efficient clear directions 

Akbar R H. 

on Birdeye

5 years ago

its ok Lana is excellent but her support like Amrock was the worst one to deal with...you need to change the title company 

Jacob S. 

on Birdeye

5 years ago

I had a great refinance with PennyMac. Very quick and very easy. Thank you! 

Nicholas H. 

on Birdeye

5 years ago

Icenia was fantastic. She was fast, accurate and always available to answer questions. I had a great experience with the whole team and everyone involved did a wonderful job. I am a loyal customer for sure and I will always say good things about pennymac. Thank you all for your hard work even during these tough times you all came through.