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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,614 reviews
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Jacorian D.'s profile image
Jacorian D. 
5 years ago

Martha should have had better communication with loan officer. Because of the lack of communication I was forced to send numerous amount of documents multiple times 

JOSE P.'s profile image
JOSE P. 
5 years ago

Quick, fast and efficient!  

Martha C.'s profile image
Martha C. 
5 years ago

Feedback verbally relayed. Loan officers need to update clients if quoted information can't be honored. 

Saul R.'s profile image
Saul R. 
5 years ago

Thank you very much once again Pennymac you guys out did your selfs . Everyone involved in getting us our rates and loan approved was such a wonderful experience. Thank you very much for the great communication and great experience. My husband and I are very pleased. 

Edward R.'s profile image
Edward R. 
5 years ago

Thank you for a very easy transaction. 

DEMETRI A.'s profile image
DEMETRI A. 
5 years ago

Fast Response and gave the best interest rate 

STACY S.'s profile image
STACY S. 
5 years ago

I was told I would receive a check the following Tuesday it's now been over a week still nothing. Also the check is going to be $1000 difference according to closing documents. It would be nice to communicate with the loan officer and not given a generic number. I understand that is penny mac's fault and not the loan officer. My loan changed mutliple times. And closing took over 2 months. 

ANTHONY T.'s profile image
ANTHONY T. 
5 years ago

Great service. Delivered what was promised. 

CLINTON P.'s profile image
CLINTON P. 
5 years ago

Very friendly customer service. Anytime I called a representative was able to update me quickly and was very courteous. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,614 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.