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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Linda Frazier did a fantastic job working with me during my refinancing process. I greatly appreciate her professional service and very pleasant attitude. Thanks
The process was quick and painless. All items were clearly explained.
I never spoke to Jennifer once. There is no direct number to your loan specialist. You call and she was never available so someone else helped me. No one ever communicated to me other than through email. I had to call to find out what was taking so long three different times. The closing documents at the final signing were different than what I had e-signed. But it was in my favor so I guess I really don't care. Customer service was obviously not a high priority.
Everything went OK.
Both of the individuals I worked with for my interest rate reduction refi (Kevin and Andrew) were professional, informative, and most importantly...they treated me like a valued client. The process took a little longer than I had anticipated, but overall, it was competitive, smooth and efficient. Great outcome; stress free experience...I'm very happy with the result.
Process took too long and the reumquest for document ts added to the co fusion. I would call Mortenson for clarification, but other agents always answered and none provided accurate info.
Penny Mac has always been extremely courteous and helpful with every experience I have with them. I would recommend their services to anybody!
It was a decent experience.
Overall a great experience!!!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,815 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.