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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,065 reviews
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Donald B.'s profile image
Donald B. 
5 years ago

L 

Jose G.'s profile image
Jose G. 
5 years ago

thanks! 

George J.'s profile image
George J. 
5 years ago

Process was easy and quick. 

WOODY POWELL J.'s profile image
WOODY POWELL J. 
5 years ago

Overall closing process was outstanding. There was minor confusion on pre closing amount due at closing versus the actual due at closing. 

Thomas T.'s profile image
Thomas T. 
5 years ago

Great experience from start to finish! The process was explained very well at the beginning, and seamless throughout, all the way to closing. I received calls while waiting for the process several times by Jacob just to check on me and update me where the process was, and expectations to when closing would be. Closing was on time and simple! 100% would recommend Penny Mac to use for refinancing or financing! Top notch lender!! 

Timothy R.'s profile image
Timothy R. 
5 years ago

Sharon was amazing!  

Hugo P.'s profile image
Hugo P. 
5 years ago

Very poor communication, very slow responses, I didn't understand alot of the process due to have to wait 24 to 48hrs for a response. I addressed my concerns before and no one from management cared enough to contact me 

KENNETH D.'s profile image
KENNETH D. 
5 years ago

The whole process was excellent! Blen was professional, knowledgeable, and very personable. Everything went so smoothly, all questions were promptly addressed, and I was kept in the loop throughout. I would highly recommend PennyMac to anyone considering refinancing. 

Zachary W.'s profile image
Zachary W. 
5 years ago

Elizabeth Estrada was absolutely amazing! She checked in with me on a regular basis and communicated very well. I had an amazing refinance experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,065 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.