PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,615 reviews
Select a rating
Victoria D.'s profile image
Victoria D. 
5 years ago

We are very much appreciative of Pennymac as our mortgage company, thank you so much. 

John R.'s profile image
John R. 
5 years ago

Everything went like it should have. The application and approval process was very easy. I used PennyMac on a referral from a friend after the first lender I tried to use gave me a lot of grief about trying to get a VA loan and the second lender I contacted never even called me back. 

ROBERT D.'s profile image
ROBERT D. 
5 years ago

We were very happy how quickly the refinance went through and how easily. All our questions were answered promptly. Thank you. 

SANTOSH N.'s profile image
SANTOSH N. 
5 years ago

Easy process since I was an existing customer. Please note that Liem was an extraordinary loan officer, Communicating, following up on-time etc. My dis-satisfaction is the lack of clarity upfront that I had to pay points for the lower interest rate when the market rate was already low. 

HIRA S.'s profile image
HIRA S. 
5 years ago

The refinance process for was very fast. happy to work with PennyMac. 

CLINT F.'s profile image
CLINT F. 
5 years ago

Good rate and timely closing 

Debbie C.'s profile image
Debbie C. 
5 years ago

Great experience all around! 

Natalia H.'s profile image
Natalia H. 
5 years ago

Very straightforward process and felt very happy to work with Tracy. She did an amazing job answering all my questions 

Toni K.'s profile image
Toni K. 
5 years ago

Being able to speak with a representative when questions arouse. Additionally, there were times correspondence/requests for documents came from another office/representative. At times not sure who I was dealing with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,615 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.