PENNYMAC

Kathleen H. 

on Birdeye

5 years ago

Brian Mitchell was exceptional. He communicated with us every week and was very responsive to questions and concerns. He helped to facilitate the issue that we had with explaining my student loans. After the loan closed, he helped with questions about funding. I really appreciate everything that he did to make this a great experience. 

Fred Green I. 

on Birdeye

5 years ago

Very professional and good communication from start to completion! 

FRANK M. 

on Birdeye

5 years ago

Easiest process ever!! Closed within a few weeks with no problems. Thanks PennyMAC!!! 

Joseph T. 

on Birdeye

5 years ago

Great job. Just the right amount of communication. Very pleased. 

Jacob M. 

on Birdeye

5 years ago

My wife and I have been fortunate enough to be working through these times, however we have both been working overtime as well as having to home school our children so our schedule was extremely packed. The entire team I worked with was great with working around my schedule and helping me get everything needed for a successful transaction. They were all amazing and deserve bonuses! 

Carl Lehman I. 

on Birdeye

5 years ago

The process was fairly quick and painless. My questions were answered promptly and happy with the overall experience. 

Diane B. 

on Birdeye

5 years ago

The loan rep was not organized. Asking for documents that could be found on my orginal loan or after submitting the documents asking 2 time for me to up load. Then he wanted to schedule my closing twice, once after I was confirmed. This was annoying. 

Alicia V. 

on Birdeye

5 years ago

Overall, the experience was great. My only issue is towards the end of closing I had several questions and no one responded to my emails or phone calls. 

BEVERLEY S. 

on Birdeye

5 years ago

Every thing was explained and I felt very satisfied