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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Clear communication and expectations. Great experience!
NA
Great experience from start to finish. Great communication!
The easiest process for closing with a VA loan. Very open to communicating and explaining documents!
The rate I received and the time it took to refinance was great.
We love Anna and PennyMac! She goes above and beyond for their clients.
I received service and support far beyond what anyone else has provided me in all past experiences. What could have been a stressful process at any given time, didn't turn out that way for me. Daily Webb and Ammie Mack were outstanding. I would not even consider going another way other than through PennyMac. Thank you to all who helped me in one way or another through this entire process.
My loan processor, Nichole, was great, I am happy with her! I am severely disappointed in the service (lack there of!) I received from the loan officer, Stephen. He was very communicative with me in the beginning (though I felt pressured to lock), up until we locked in. He quit responding to me. He promised a lender credit to match an offer I had, however, he would not send me documentation to support this despite my several requests. I had to ask a manager to obtain. Not happy w/ Stephen!
More communication on timelines. More communication on the docs to be signed at closing. Other lenders have sent all docs in advanced and offered to walk through them. PennyMac did send the closing disclosure but we’re very hands off.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,015 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.