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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It was easy and fast.
Good experience.
A very quick and painless loan experience. Great communication during the entire process. Great job team.
Everyone I dealt with were very professional & answered any questions I had. The process was very fast & efficient.
Everyone was very helpful, and kind. The process was very streamlined and quick. Thank you!
Everything went as planned and very organized. Zero complaints, this was a fast and easy process. Highly recommend Pennymac!
Thanks ;)!
Everything went smoothly except for the approval and closing date. I was notified that final approval was granted, then 3 days later (the day before the closing) the loan officer backpedaled stating that the employment verification was not complete and statements were about to expire which delayed the closing date. I made special scheduling arrangements around the closing and this delay could have easily been prevented had I been properly notified. It's not like something new came up.
All of the staff were clearly over worked. It was challenging to get someone that could answer my questions at the detail I was asking. But eventually my questions got directed to the right level and all my questions were answered. I think my experience would have been much different if they weren't all so overworked with refinances.
PENNYMAC has a 4.4 star rating with 48,836 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.