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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,836 reviews
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CHRISTOPHER B.'s profile image
CHRISTOPHER B. 
on Birdeye

4 years ago

It was easy and fast. 

TROY E.'s profile image
TROY E. 
on Birdeye

4 years ago

Good experience. 

JAMES S.'s profile image
JAMES S. 
on Birdeye

4 years ago

A very quick and painless loan experience. Great communication during the entire process. Great job team. 

WILL G.'s profile image
WILL G. 
on Birdeye

4 years ago

Everyone I dealt with were very professional & answered any questions I had. The process was very fast & efficient. 

HERBERT WILKINS J.'s profile image
HERBERT WILKINS J. 
on Birdeye

4 years ago

Everyone was very helpful, and kind. The process was very streamlined and quick. Thank you! 

Patrick M.'s profile image
Patrick M. 
on Birdeye

4 years ago

Everything went as planned and very organized. Zero complaints, this was a fast and easy process. Highly recommend Pennymac! 

MICHAEL R.'s profile image
MICHAEL R. 
on Birdeye

4 years ago

Thanks ;)! 

KEVIN D.'s profile image
KEVIN D. 
on Birdeye

4 years ago

Everything went smoothly except for the approval and closing date. I was notified that final approval was granted, then 3 days later (the day before the closing) the loan officer backpedaled stating that the employment verification was not complete and statements were about to expire which delayed the closing date. I made special scheduling arrangements around the closing and this delay could have easily been prevented had I been properly notified. It's not like something new came up. 

AMANDA A.'s profile image
AMANDA A. 
on Birdeye

4 years ago

All of the staff were clearly over worked. It was challenging to get someone that could answer my questions at the detail I was asking. But eventually my questions got directed to the right level and all my questions were answered. I think my experience would have been much different if they weren't all so overworked with refinances. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,836 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.