PENNYMAC

CURTIS T. 

on Birdeye

5 years ago

At the beginning of the process, I had a hard time getting thru because of the high volume of calls. So I left a message and it wasn't long before I was contacted. Once the process began everything went smoothly and quick. I was constantly updated on all matters concerning the loan process and closing. I thank all who were involved in my refinancing. 

RICHARD P. 

on Birdeye

5 years ago

Loan process was easy and they meet my needs throughout the process. 

Jason B. 

on Birdeye

5 years ago

They need to do a better job at sending your loan closing disclosure to you with the right figures we had it sent three times wrong and figures didn't match what was agreed upon points were added close to thousand dollars more and tax calculations are a few thousand off and considering I'm already a customer and they received my payments already there should be no excuse for this 

Michael L. 

on Birdeye

5 years ago

Nick from PennyMac was a critical component to the security of the loan. His personal management of the expectations and clear communications were very helpful. His tone also suggested he was personally satisfied as PennyMac employee which is something I look for out of both the company and the individual. Thank you! 

THOMAS S. 

on Birdeye

5 years ago

Overall, the process was very fast and seamless. I will refinance with PennyMac again!! 

GARY S. 

on Birdeye

5 years ago

the information about the loan was made to me and my wife was very clear. 

MARK M. 

on Birdeye

5 years ago

Jacob was excellent 

MARK H. 

on Birdeye

5 years ago

We just refinanced our home and the process was painless. E-signing documents was a breeze and most of the work was done by PennyMac associates. Highly recommend. 

JAMALL C. 

on Birdeye

5 years ago

It was a simple and quick process.