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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The process went quickly and smoothly. I was given updates weekly so that I knew exactly what was happening with my loan.
Jason staples made my refinance process a breeze. He was very detailed when explaining the whole process and paperwork. If I didn’t understand something he would explain it so I could understand it. I will definitely refer anyone to Mr. Staples/ pennymac because I know they would be taking care of. Thank you again for the awesome experience!!
Quick loan.
Everything went great with our closing and the team was very helpful.
Overall great experience
Robert and Billy were great and made the entire refinance experience clear and timely. Thank you both!
Everything went perfectly
Everyone was Knowledgeable. Any questions were answered with clarity. But most of all everyone was friendly making sure we were happy! Thank everyone for us!
Long arduous process. I asked for a different closing agent multiple times in the process. I haven't spoken to my closing agent in over 2 weeks and have been piecing information from random agents I'm calling into. I requested calls for confirmation on various aspects and COULD NOT convince my agent to do his job. My tax documents at a point I was told I didn't need, then 2 weeks before the second closing date that my documents were wrong because I didn't have this document.
PENNYMAC has a 4.4 star rating with 48,007 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.