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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I had a great experience and there was no difficulty
The entire process was smooth. There were no last minute problems.
Excellent service from start to finish. Timely and profession, accurate and most of all very simple and easy process.
Simple and fast process
Thank you Pennymac. The team who handled my closing was professional, easy to talk to, and patient. I got a great interest rate and I’m very happy!
Everyone was helpful and pleasant
I’m extremely satisfied with the service provided by Mr. Emeldo Munoz. I had all my answers in one single call, the loan process was incredibly fast and all my expectations were exceeded.
I’ve been with PennyMac for over 8 years and they continue to give me great service!
The initial cost described by my loan officer differed from the costs outlined on the paperwork, and required several revisions to be accurate as sometimes there were additional fees added into the revised closing document that we hadn't discussed. I asked several times for the initial conversation to be monitored and it was not. As for Erica that processed my loan - she was great about communication, regular check-ins, and following up when there were discrepancies.
PENNYMAC has a 4.4 star rating with 48,008 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.