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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,008 reviews
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Sang L.'s profile image
Sang L. 
4 years ago

I had a great experience and there was no difficulty 

John M.'s profile image
John M. 
4 years ago

The entire process was smooth. There were no last minute problems. 

EDWARD D.'s profile image
EDWARD D. 
4 years ago

Excellent service from start to finish. Timely and profession, accurate and most of all very simple and easy process. 

EDWIN M.'s profile image
EDWIN M. 
4 years ago

Simple and fast process 

ADRIANA A.'s profile image
ADRIANA A. 
4 years ago

Thank you Pennymac. The team who handled my closing was professional, easy to talk to, and patient. I got a great interest rate and I’m very happy! 

DOROTHY J.'s profile image
DOROTHY J. 
4 years ago

Everyone was helpful and pleasant 

Juan Rivera R.'s profile image
Juan Rivera R. 
4 years ago

I’m extremely satisfied with the service provided by Mr. Emeldo Munoz. I had all my answers in one single call, the loan process was incredibly fast and all my expectations were exceeded. 

Carlyle N.'s profile image
Carlyle N. 
4 years ago

I’ve been with PennyMac for over 8 years and they continue to give me great service! 

Lisa B.'s profile image
Lisa B. 
4 years ago

The initial cost described by my loan officer differed from the costs outlined on the paperwork, and required several revisions to be accurate as sometimes there were additional fees added into the revised closing document that we hadn't discussed. I asked several times for the initial conversation to be monitored and it was not. As for Erica that processed my loan - she was great about communication, regular check-ins, and following up when there were discrepancies. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,008 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.