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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Excellent service
My closing date and time was scheduled and then we received a call 1 hour prior to the scheduled time to cancel.
We can't thank Jan Farag and Penny Mac enough. Jan has been extremely courteous and very professional. Always available to return our phone call to answer any question that we had. He communicated very clearly with us and made the process very smoothly in addition to helping us come up with a deal that worked for Penny Mac and us. Thanks Jan Farag and Penny Mac
From start to finish, PennyMac made my refinancing a breeze. Ajanay kept me in the loop with any and all updates and would even check in with me just to say hello and let me know that things were moving along. If I ever had a question, Ajanay would promptly reach out to me to explain. I thought refinancing would be a pain and have a lot of loop holes but PennyMac made the process easy and Ajanay was a great contact to have along the way.
Working with Penny Mac was a great experience. Both Carmelita and Saviz walked us through the process and answered all our questions and concerns thoroughly. We felt that we were guided through the process very well. They were patient and did not rush us through this. They do their jobs very well and really puts the customer at ease and makes them feel confident and comfortable with their decision.
It was great working with Molly and My M.A.C Team. They are knowledgeable and very courteous. I appreciated how she set the expectations from the beginning and made sure I understood each step of the process. I was also able to track the status and provide all of the information directly from my phone. I highly recommend working with PennyMac. Sincerely, Grady Johnson
This was by far so easy to refinance my home. Everyone was great when speaking with the reps. It was a pleasant experience. Brittany kept me informed all doing the process. She was GREAT!! Thanks to all who assist
Very fast and easy process!
Overall, PennyMac was courteous, efficient, and professional. Very happy with PennyMac! 5 out of 5 stars!
PENNYMAC has a 4.4 star rating with 48,618 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.