PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,797 reviews
Select a rating
Luis A.'s profile image
Luis A. 
5 years ago

I like the fact that it was a smooth process. That helped save time. 

GARY D.'s profile image
GARY D. 
5 years ago

DeBorah was very friendly, knowledgeable, helpful and totally professional. She was great to work with and everything went very smoothly with her guidance and shepherding. 

MATTHEW N.'s profile image
MATTHEW N. 
5 years ago

Ok, so I have been a Quicken Loans customer for many years and was very satisfied with the service. And happened to call Pennymac after the loan was sold to PM to inquire about a refinance, and within minutes I was done!!! Who needs a rocket when you can use a transporter! Great job team PennyMac. Matt Nelson 770-855-2782 

DESHAWN T.'s profile image
DESHAWN T. 
5 years ago

The professionalism and communication was excellent. Kita was a pleasure to work with. 

NEIL W.'s profile image
NEIL W. 
5 years ago

Excellent service 

Herve O.'s profile image
Herve O. 
5 years ago

We can't thank Jan Farag and Penny Mac enough. Jan has been extremely courteous and very professional. Always available to return our phone call to answer any question that we had. He communicated very clearly with us and made the process very smoothly in addition to helping us come up with a deal that worked for Penny Mac and us. Thanks Jan Farag and Penny Mac 

Alexis H.'s profile image
Alexis H. 
5 years ago

From start to finish, PennyMac made my refinancing a breeze. Ajanay kept me in the loop with any and all updates and would even check in with me just to say hello and let me know that things were moving along. If I ever had a question, Ajanay would promptly reach out to me to explain. I thought refinancing would be a pain and have a lot of loop holes but PennyMac made the process easy and Ajanay was a great contact to have along the way. 

PAULINE D.'s profile image
PAULINE D. 
5 years ago

Working with Penny Mac was a great experience. Both Carmelita and Saviz walked us through the process and answered all our questions and concerns thoroughly. We felt that we were guided through the process very well. They were patient and did not rush us through this. They do their jobs very well and really puts the customer at ease and makes them feel confident and comfortable with their decision. 

Barbara M.'s profile image
Barbara M. 
5 years ago

This was by far so easy to refinance my home. Everyone was great when speaking with the reps. It was a pleasant experience. Brittany kept me informed all doing the process. She was GREAT!! Thanks to all who assist 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,797 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.