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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
kept me informed during the process and when any documents were needed easy seamless process thanks
Easy process. Quick turnaround within one month from start to finish.
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Very pleasant experience!
Fast, precise, fair, and easy
Penny Mac provided great service and had been really easy to use.
Our loan was quick and easy. We save $166 per MONTH!! Thank you Penny Mac
Penny Mac communicated well and replied to all my questions fairly promptly, my customer service rep was 100% spot on, my loan agent wasn't as quick at replying to my emails or questions.
Calling to speak with my loan office was like trying to break into Fort Knox. I left messages with support staff who assured my I would receive a call back. For 3 weeks I tried to get through to check on rates and never received a call back from Dalia Rodriguez. I was told if the rates drop significantly I could change my rate one time before closing. It’s hard to know what the rate is for the day when I was constantly re-routed when I would call, never allowed to speak with a loan advise
PENNYMAC has a 4.4 star rating with 48,007 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.