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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very friendly employees.
They were easy to work with even during the pandemic. They were professional and kind and I am glad I chose them for my refinance.
Carmelita was good. Would recommend her.
Brittany was very helpful and made sure I was well taken care of during the whole process.
Everything was seamless and quick
Nichole was not good at responding to emails or voicemails, she did not clearly set expectations for the final closing amount, and she basically disappeared in the final week and we had very little communication. Also, the loan almost fell through because the team never reached out to my employer, then suddenly with 3 days to close there was a mad scramble to verify my employment. This was highly disorganized and I would not recommend working with this team.
Application questions regarding aged-out foreclosure events were written in such a way it would have been illegal if not disclosed. The application might be enhanced to read: Have you had a foreclosure within the last 10 years? Instead of: Have you had a foreclosure?
Great and fast service
Your process from begining to the end was clear and easy to follow. Your reps were experts and detailed with instructions on our needs.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,629 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.