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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was done in a very timely manner.
Loan advisor was not up front on initial rate quote. He did not get back to me in a timely manner on questions I had about the loan
We had a VA refi which can be a bit troublesome but experienced no problems or delays during our loan process. Everything preceded as expected.
I understand that providing a loan is a business and pennymac needs to profit and make money, but I never felt like I was being fleeced or that pennymac was overreaching.
Always good customer service.
Process was easy and quick.
Overall closing process was outstanding. There was minor confusion on pre closing amount due at closing versus the actual due at closing.
Great experience from start to finish! The process was explained very well at the beginning, and seamless throughout, all the way to closing. I received calls while waiting for the process several times by Jacob just to check on me and update me where the process was, and expectations to when closing would be. Closing was on time and simple! 100% would recommend Penny Mac to use for refinancing or financing! Top notch lender!!
Better communication. Notary appointment was cancelled, I had to cal. PennyMac to find out why the notary never showed up. The turn around time for a reply on emails were too long.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,836 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.