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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,838 reviews
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ANTHONY M.'s profile image
ANTHONY M. 
on Birdeye

4 years ago

PennyMac is the place you want to go to! 

HOPE R.'s profile image
HOPE R. 
on Birdeye

4 years ago

Everyone was great! 

Robin P.'s profile image
Robin P. 
on Birdeye

4 years ago

It was difficult to work with a "team" rather than only communicating with one person throughout the process. I was given incorrect information a few times by other member's of Lana's team that caused me unnecessary stress. Working directly with Lana would have made things much more smoother and less confusing. Lana was great to work with and took care of situations that others on her team had made. Again, working with Lana was great and she was easy to work with. 

MANDERLY A.'s profile image
MANDERLY A. 
on Birdeye

4 years ago

Everyone was knowledgeable and professional and extremely helpful 

Rosa C.'s profile image
Rosa C. 
on Birdeye

4 years ago

John Buchanan was very responsive and followed-through with communications to keep me up-to-date with my refinance application. 

JORDAN K.'s profile image
JORDAN K. 
on Birdeye

4 years ago

Smooth process, helpful and friendly service 

Patricia G.'s profile image
Patricia G. 
on Birdeye

4 years ago

very smooth process 

JEROME H.'s profile image
JEROME H. 
on Birdeye

4 years ago

Disclosure of everything 

Joseph W.'s profile image
Joseph W. 
on Birdeye

4 years ago

All my questions were answered in a timely manner, also it was great I was able do the closing in the comfort of home at my convenience. I also appreciate the that, your notified once my loan was funded. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,838 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.