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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,010 reviews
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Danny M.'s profile image
Danny M. 
5 years ago

I did have to send the insurance coverage documents more than once only because whoever was reading them didn't read the WHOLE document which spelled out i was more than adequately covered. If I were asked again I would have canceled this loan. I ended up calling and explaining to them to read the document. Poor attention to details. 

JACKIE G.'s profile image
JACKIE G. 
5 years ago

Penny Mac financed my previous home and they were wonderful; this is why I chose them for my new home. In spite of the Corona Virus breakout, staff with Penny Mac found out my closing date and made sure all my paperwork was completed in time. Great group to work with. 

MARC S.'s profile image
MARC S. 
5 years ago

It was vet easy and required little effort on my part 

SUSAN D.'s profile image
SUSAN D. 
5 years ago

This was the worst experience from the beginning that I’ve ever experienced and I’ve been an agent for 36 years. I wished several times I had not gone with PennyMac. 

Mark L.'s profile image
Mark L. 
5 years ago

From start to finish, I hand a surprisingly great time working with the required PennyMac loan personnel! I worked several years on improving my credit score, when things felt right, I started the process of acquiring a home mortgage. This is my second home mortgage with PennyMac because y’all did so well working with me the first time. God Bless Y’all! 

CAROLYN D.'s profile image
CAROLYN D. 
5 years ago

It was an amazing pleasure dealing with the PennyMac team. I will definitely refer my friends to them 

Michelle S.'s profile image
Michelle S. 
5 years ago

Great experience overall 

Bryant W.'s profile image
Bryant W. 
5 years ago

communication was just simply lacking. 

LATASHA G.'s profile image
LATASHA G. 
5 years ago

Quickest process! I was able to refinance my home within 4 weeks, which included submitting paperwork, having an appraisal and closing. I greatly appreciate the PennyMac staff for being efficient and thorough. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,010 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.