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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,838 reviews
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KEVIN K.'s profile image
KEVIN K. 
on Birdeye

4 years ago

The process took an extremely long time. We kept receiving the same emails. Once we questioned the time frame and losing our rate, suddenly everything moved quickly. Not a fan of the email system because we never received responses to our emails when we had questions or concerned. 

PAULITA V.'s profile image
PAULITA V. 
on Birdeye

4 years ago

Everything went will, we had a great experience with everyone that we work with, and we are so happy that things came out perfect. Thank you so much for everything. 

Lisa C.'s profile image
Lisa C. 
on Birdeye

4 years ago

The process for my loan was smooth me and seamless my Mac team was helpful and thorough and I felt supported and well informed throughout the process. 

GEOFFREY A.'s profile image
GEOFFREY A. 
on Birdeye

4 years ago

Brian did an excellent job. Very helpful , thorough and always called us back when we reached. He was there thru the whole process to help us make sure we got our loan. Overall very good experience with PennyMac 

Robert Roberts J.'s profile image
Robert Roberts J. 
on Birdeye

4 years ago

Over all the refinance was fast and easygoing. Had no problems. Mr. Reid,explained everything in detail. Made the process look easy. Thank you.  

James Jensen J.'s profile image
James Jensen J. 
on Birdeye

4 years ago

Sandra B was on top of it. The closing of my old home put us in a time crunch to purchase a new home and Sandra and Pennymac made up that lost time and we were able to move from one house to the other.... I was amazed at how fast they work. THANK YOU SANDRA!!!!!! 

ERICK W.'s profile image
ERICK W. 
on Birdeye

4 years ago

We are very pleased with the whole process and especially since we can stay with PennyMac. We have already told our friends about this but we are not sure at their mindset at these trying times. But we always remind them of how much money we are saving. We appreciate everything you are doing. Thankfully, Helga and Erick Webb. 

JOHN F.'s profile image
JOHN F. 
on Birdeye

4 years ago

I was impressed with the professionalism of every one I worked with during the process, and such praise does not come easily. I worked as a Real Estate Salesperson and have been licensed as a Broker since 2004. Given that experience, I know what to expect and what NOT to expect from lenders. The most important part of any real estate transaction is for all parties involve to stay true to their word. Both Julian McCaskill and Tyler Smedley were true to their word. I was quite impressed! 

LEALDO P.'s profile image
LEALDO P. 
on Birdeye

4 years ago

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Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,838 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.