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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
it was fast and easy.
Communication from our HLS Kami Weber
Closing documents were incorrect. Didn’t close on time.
Overall, the loan process was pretty simple from begin to end even through a global pandemic. I am satisfied with my new rate and loan.
emails and phone calls help it was not bothersome
Considering the overwhelming number of people refinancing at this time our process was fast, friendly, and efficient.
The biggest I had with the whole process was when I would return calls I want able to talk with Ashley directly. I am on a lot of calls during the day for work, so I would often have to return her calls. When I would, I would always end up having to discuss my account with whoever took the call. That made it so I would have to rehash the issues 5x with 5 different people. I would have preferred having one person who I talk with each time so I didn’t need to repeat issues each time I called.
Just refinanced my VA loan and reduced my interest rate. Process was simple and straightforward. Now I will enjoy saving more money.
Cammorah Washington. She was always so concerned for the progress of our loan. I felt like she was a friend and that she had our best interests at heart. Cammorah was very easy to talk to.
PENNYMAC has a 4.4 star rating with 48,838 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.