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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,838 reviews
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COLEMON Saucier J.'s profile image
COLEMON Saucier J. 
on Birdeye

4 years ago

The service I received from PennyMac was really great. From the beginning of the process the representative was very attentive to my questions and gave me answers. I was also given step by step information about the process. When I had questions they were answered prompt and precise. Signing the closing documents was a good experience the notary was very professional and pleasant. My overall experience was great. 

Melissa M.'s profile image
Melissa M. 
on Birdeye

4 years ago

Everyone at PennyMac was very helpful and the online process was easy. 

MARK F.'s profile image
MARK F. 
on Birdeye

4 years ago

The whole process was easy, and the PennyMac Loan team was very helpful. Highly recommend. 

STEVE F.'s profile image
STEVE F. 
on Birdeye

4 years ago

Overall the process went well. I would say that the beginning part of getting the loan was difficult to understand the financial numbers. 

MICHAEL D.'s profile image
MICHAEL D. 
on Birdeye

4 years ago

Quick and easy process. Penny Mac has always had great customer service and this refi was no different. Closed in under 30 days with zero hiccups along the way! VERY HAPPY with the service and support we received! Thank You Gregory and Penny Mac! 

GARY L.'s profile image
GARY L. 
on Birdeye

4 years ago

Na  

CECILIA De T.'s profile image
CECILIA De T. 
on Birdeye

4 years ago

The process to refinance was done in a good pace. Everything was talked about to make sense so overall would recommend. 

Bee X.'s profile image
Bee X. 
on Birdeye

4 years ago

No comment. 

BETH W.'s profile image
BETH W. 
on Birdeye

4 years ago

Professional, prompt, clear 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,838 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.